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How do I chat with a worker?

Once workers book your job, you can chat with them individually or broadcast a message to a group of workers.  Click on the Booked count from either the Dashboard or Bookings tab, and the list of workers on the job will appear. 

You can click the Chat button to message a worker. The worker will be notified that they have a new message, and they’ll respond from their app. If you need to share pictures or docs, you can do so by clicking the paperclip icon

If you need to chat with multiple workers, head to the Messages tab and select Broadcast

Click the pencil icon to filter by Booking title, Role, Day, and Shift. As you filter, the workers meeting the criteria will load below. As you select workers, they’ll be added to the group message. You can attach any photos or docs they may need when sending messages.

Once you send the message, you will see it under the Broadcast tab.

Although this is sent as a “Broadcast” message, the workers will receive the messages individually and their responses will appear under the Recent tab under Messages.


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